Defining Call Capture Systems

Among businessmen, call capture is a very popular term. But what is a call capture anyway?

This technology is the same technology that 911 operators use to find out the caller's personal information without asking them. But call capture systems are geared towards marketing. These are tools to capture a person's name and phone number when one dials a phone number.

In fact, individuals even if they aren't engaged in any kind of business, can use this technology for security reasons. Usually, a call capture service will be bought on the Internet and is, in fact, now being used by many online marketers. This is because this system is effective yet very cost effective. Thus, if you are engaged in a business wherein you need to look for many clients, this can be very useful for you. And when you actually start using a call capture number, do not forget to include it when you give out contact information to anyone because you'll never know who's going to call.

Mastering the features and benefits of this type of telephone system allows a phone line owner to use it for business purposes. For example, these systems help real agents sell homes. Because the system has the ability to capture names and phone numbers, it becomes a very valuable tool for agents. Since this technology is advanced, it can be programmed to have a recorded automated message handle calls on its own especially when no one is available to do so.

This technology is very advantageous to real estate agents because this can generate leads for them at a more cost-efficient process. It diminishes campaign costs because a lead can be sent directly without an intermediary between two parties. Of course, this kind of technology can help them avoid wasting time calling people who don't appreciate such calls.

There is a common misconception that it is illegal for agents or marketing people to call their prospects without their permission. But those who are using the call system technology are exempted since they are given a 90 day period to call back their prospects as stipulated in the "90 day business inquiry" law.

When it comes to turning leads into closings, a successful call capture system is a necessity to any Realtor's business plan. In fact, A personalized call capture system can help improve not only the efficiency of the initial call-in process, but also increase the frequency and reliability of call-backs. It can also mean the difference between a sale and no sale.
As most Realtors know well, the majority, if not all, homebuyers and sellers are contemplating one of the biggest financial and emotional decisions of their lives. This is why it's imperative to keep in mind that, while real estate is an individual-based business, it's also very personal to clients. And making sure that clients are treated personably from the second the call is made can make all the difference in seeing a lead transform into a closing.
A custom call capture system is designed to ensure that clients never receive a busy signal, and never hang up without speaking to an agent, or receiving the information they are calling about. There are a variety of features that these call capture systems boast, including professional voice talent recordings. While these voice talents are professionals at what they do, it is crucial that the speaker's voice be the same voice that the caller will be hearing back from. Why? Because statistics have demonstrated that better conversion occurs when the recorded voice on the call capture system is that of the person the client is calling back. Therefore, spending less money on having your recordings professionally done and spending a little bit more time to making them yourself will pay off in the end.